Distribution is messy. Different pricing for different dealers, stock spread across warehouses, credit limits that need watching, returns that need processing. Generic software pretends this is simple. We know it's not, so we build for the mess.
Different rates for different dealers, volume discounts, seasonal pricing, special deals you agreed to six months ago on a phone call. Your team looks things up manually every time.
Warehouse A says they have it. Warehouse B says they shipped it yesterday. By the time you confirm, the customer's already called twice.
Some dealers are 30 days overdue, some are 90. Credit limits exist on paper but nobody enforces them because the data isn't accessible when the order comes in.
Damaged goods, wrong shipments, short deliveries. The claims keep coming and tracking them means digging through emails and WhatsApp messages.
A system that handles your actual complexity, not a stripped-down version of it.
See stock across every warehouse and transit point in real time. When your sales team checks availability, they see what's actually there, not what was there yesterday morning. Inter-warehouse transfers, stock reservations, and auto-replenishment rules that actually work the way your supply chain does.
Set up pricing tiers by dealer, region, volume, or whatever logic you actually use. When an order comes in, the right price applies automatically. No phone calls, no lookups. Supports purchase orders, back-orders, partial fulfillment, and all the edge cases your sales team deals with daily.
Set credit limits per dealer. The system blocks orders that exceed them automatically, at the point of order, not after the goods are shipped. See ageing reports, payment history, and outstanding amounts in one place. Your accounts team stops chasing information and starts chasing payments.
Log returns and claims digitally. Track them from receipt to resolution. Link them back to the original invoice so your numbers stay clean. Generate credit notes automatically when claims are approved. No more arguments about "that return from three months ago." It's all recorded, time-stamped, and linked.
"We looked at NetSuite. We looked at SAP Business One. Both wanted six figures just to get started, and neither could handle our particular mix of wholesale and direct-to-consumer. Lightspeed ERP built us a system in eight weeks that does both. Our order processing time went from 45 minutes per order to about 6."
Well, actually it does. But your software can handle the complexity so your team doesn't have to. Let's talk about what's slowing you down.
Book a Free Call